Contact Claim Savvy
Contact Us
Questions about a resource or purchase?
Get in touch if you'd like to understand the difference between our guides, journals and bundles, need help with a digital purchase, or have spotted something in a resource that needs attention.
Email Claim Savvy
hello@claimsavvy.com.au
Tell us briefly what you need help with. If your question relates to an order, include your order number if you have it and the name of the resource. For a download problem, let us know what happens when you try to open the file and which device you're using. You don't need to send a detailed account of your insurance claim.
What we can help with
Claim Savvy provides claims education and product support. We cannot confirm whether your policy covers an event, assess your claim, contact your insurer for you or negotiate a settlement. Questions about your cover, claim status or urgent assistance should go to your insurer or an appropriate professional.
- Understanding what is included in a guide, journal or bundle
- Questions about an order or digital download
- Questions about access to purchased bundle resources or educational Q&A
- Corrections, accessibility feedback and general product enquiries
Keep your message simple and private
Please don't send policy documents, claim files, identity documents, medical information, bank details, payment-card details or passwords. A short description of the product or access issue is enough to start. If you share a screenshot, remove personal and payment information first.
Our FAQ answers common questions about formats, bundle inclusions and downloads. You may find what you need there before contacting us.
Choose the simplest way to get help
Read the FAQ for common product questions, or email us with a brief description of what you need.
Send an enquiry
A short description is enough. Please don’t include private claim documents, medical information, bank or card details, or passwords.
Read the Privacy Policy for information about enquiry details.