About Claim Savvy
About Us
Understand the process. Keep your claim organised.
Claim Savvy creates practical claims education for Australian homeowners and landlords. Its guides and claim journals help you make sense of unfamiliar steps, organise your records and prepare useful questions as you work through a home or contents insurance claim.
Experience behind the information
Claim Savvy was founded by Warren Granger, who brings more than 25 years of experience across insurance claims and building. His background includes work as a loss adjuster, estimator, project manager, broker claims manager and senior claims officer with an insurer.
That experience spans the paperwork and practical repair work that can form part of a property claim. Claim Savvy draws on this background to explain the process in plain English, with attention to the information you may need to gather and the questions you may want to ask.
A clearer way to work through a claim
After damage to your home or investment property, you may be dealing with unfamiliar terms, several different people and a growing collection of emails, photographs and documents. It can be difficult to remember what was discussed or what needs attention next.
Claim Savvy's resources give you a practical starting point. The guides provide education about the claims process. The journals give you a place to keep your own notes and records together. You can return to them as your claim progresses, rather than relying on memory alone.
Choose the resources that fit your situation
The digital range covers Storm, Fire, Bushfire and Water, with guides and matching printable journals. A general Home Claim Journal is also part of the range.
For readers who want the matching resources together, each claim-type bundle includes its guide and journal, three exclusive checklists and lifetime access to fortnightly educational Q&A. Each bundle relates to the claim type selected.
Education with clear boundaries
Claim Savvy provides general educational information. It does not act as your insurer, insurance broker or claims representative, and it does not handle or negotiate your claim.
Every policy and claim is different. These resources cannot confirm your cover, replace advice about your individual circumstances or guarantee a settlement. Use them alongside your policy documents, your insurer's information and appropriate professional advice when you need it.
Find a useful starting point
Compare the guides, journals and bundles to find the resources that fit your situation.